Welcome to ZAYRAA CLOTHING. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree to:

• Provide accurate, complete, and up-to-date information.
• Keep your login credentials confidential.
• Be responsible for all activities carried out under your account.
• Notify us immediately if you believe your account has been accessed without authorization.
• Update your account information whenever it changes.

We reserve the right to suspend or terminate any account that contains false information or violates these Terms.

2. Pricing and Payment

All prices displayed on ZAYRAA CLOTHING are in Pakistani Rupees (PKR) unless otherwise stated.

You agree that:

• Prices may change without prior notice.
• Shipping charges, taxes, or other applicable fees may be added during checkout.
• Orders will only be processed after successful payment unless Cash on Delivery (COD) is available and selected.
• We reserve the right to refuse or cancel orders suspected of fraud, unauthorized activity, or pricing errors.

Accepted payment methods will be displayed during checkout.

3. Product Descriptions

We make every reasonable effort to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

• Product colors may vary due to differences in screen displays.
• Product packaging may differ from the images shown.
• Minor variations in size, design, or specifications may occur.
• Product availability is subject to change without notice.

If we discover an error in pricing or product information, we reserve the right to correct it and, if necessary, cancel or update the affected order after notifying you.

4. Order Acceptance

Submitting an order does not mean that it has been accepted.

We reserve the right to:

• Accept or reject any order.
• Cancel orders due to stock unavailability.
• Cancel orders containing pricing or technical errors.
• Request additional information or verification before processing an order.
• Refuse orders that appear fraudulent or unlawful.

If payment has already been received for a cancelled order, any applicable refund will be processed using the original payment method where feasible.

5. Shipping and Delivery

We strive to process and dispatch orders as quickly as possible.

Please note:

• Estimated delivery time is approximately 6 to 7 days.
• Delivery times are estimates and are not guaranteed.
• Delays caused by courier companies, weather conditions, public holidays, customs, or other events beyond our reasonable control may occur.
• Customers are responsible for providing accurate shipping information.
• Additional shipping charges may apply for certain locations.

Ownership and risk of loss generally pass to you once the order is delivered to the shipping address provided.

6. Returns and Refunds

Customer satisfaction is important to us.

Our Returns and Refunds Policy includes the following general terms:

• Return requests must be made within 1 to 2 days of receiving your order.
• Products must be unused, in their original packaging, and accompanied by proof of purchase unless they are defective.
• Certain items, including customized, hygiene-sensitive, clearance, or non-returnable products, may not be eligible for return.
• Approved refunds will be processed within 1 to 2  days after inspection of the returned item.
• Original shipping charges may not be refundable unless the return is due to our error or a defective product.

Please contact us before returning any product.

7. Prohibited Uses

You agree not to use our website to:

• Violate any applicable law or regulation.
• Engage in fraudulent or deceptive activities.
• Upload viruses, malware, or harmful code.
• Attempt unauthorized access to our systems or customer accounts.
• Interfere with the operation or security of the website.
• Copy, reproduce, or distribute website content without permission.
• Impersonate another person or misrepresent your identity.
• Infringe the intellectual property or other legal rights of any person or organization.

Violation of these Terms may result in suspension or permanent termination of your access to the website.

8. Intellectual Property

All content available on ZAYRAA CLOTHING including text, graphics, logos, product images, icons, website design, trademarks, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.

No content may be copied, modified, reproduced, distributed, or used for commercial purposes without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• ZAYRAA CLOTHING shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or purchase of our products.
• Our total liability for any claim relating to an order shall not exceed the amount you paid for that order.
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, government actions, labor disputes, or courier delays.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute arising from or relating to these Terms, your use of the website, or any transaction with ZAYRAA CLOTHING shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

11. Changes to These Terms

We may revise these Terms from time to time.

Any updates will be published on this page with a revised Effective Date. Your continued use of the website after such updates constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Store Name: ZAYRAA CLOTHING

Email Address:  zayraaclothing@gmail.com

Business Address: zayraaclothing@gmail.com

13. Entire Agreement

These Terms of Service, together with our Privacy Policy, Returns and Refunds Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and ZAYRAA CLOTHING regarding your use of the website and supersede all prior communications or agreements relating to the same subject matter.