Thank you for shopping with ZAYRAA CLOTHING. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within 1 to 2 days after payment has been received or your order has been confirmed.

Please note:

• Orders are processed during our regular business days only.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Once your order has been processed, it will be prepared for shipment.

2. Shipping Methods

We offer reliable shipping services to deliver your order safely.

Available shipping methods may include:

• Standard Delivery
• Express Delivery (where available)
• Cash on Delivery (COD) (if applicable)
• Local Courier Services

The available shipping options will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

• Major Cities: 4 to 5 days
• Other Cities and Towns: 5 to 6 days 

Delivery times are estimates only and may vary depending on your location and courier service.

4. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation via email or SMS (where available).

The confirmation may include:

• Tracking number
• Courier service name
• Tracking link (if available)

You can use the tracking information to monitor the status of your shipment until delivery.

5. Delivery Issues and Delays

While we work with trusted courier partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions
• Public holidays
• High order volumes
• Courier service delays
• Incorrect or incomplete shipping information
• Government restrictions or other unforeseen events

If your order is significantly delayed, please contact our customer support team and we will assist you in tracking your shipment.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete information is provided:

• Delivery may be delayed.
• Additional shipping charges may apply for re-delivery.
• We are not responsible for orders delivered to an incorrect address provided by the customer.

Please contact us immediately if you notice an error in your shipping information after placing your order.

7. Failed Delivery Attempts

If delivery cannot be completed because:

• No one is available to receive the package,
• The delivery address is incorrect,
• The package is refused,

the courier may attempt delivery again or return the package to us.

Additional shipping charges may apply if the order needs to be shipped again.

8. Damaged or Missing Packages

If your package arrives damaged or appears to be missing items:

• Contact us within 2 to 3 days of receiving your order.
• Provide your order number and photographs of the package and damaged items (if applicable).
• We will investigate the issue and work toward an appropriate resolution, such as a replacement, refund, or other suitable remedy where applicable.

10. International Shipping

At this time, ZAYRAA CLOTHING does not offer international shipping.

If international shipping is available:

• Delivery times vary by destination.
• Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

11. Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us:

Store Name: ZAYRAA CLOTHING

Email Address: zayraaclothing@gmail.com

Business Address: zayraaclothing@gmail.com

We are happy to assist you with any shipping-related questions or concerns.